A: Who did you interview with and what is their job title?
I interviewed with a family friend. She is a retail store manager.
B:What was most useful to you about this experience?
It was nice to see that my comfort level in interviewing has improved. I feel like I know myself better.
C: What was the most difficult question you were asked? Why?
Name a time when you had a conflict with a co-worker and how did you resolve it? I could not think of a time that this has happened to me personally. I shared a time when I helped two other co-workers resolve a conflict between them. I just tend to get along with everyone.
D: What advice would you give to others preparing for an interview?
Practice giving answers to difficult situations. Be confident but not over bearing. Be yourself.
E: Name at least three (3) things you learned.
Three things I learned are first I laugh too much to ease my nerves. Second that there really are very similar questions usually asked in an interview and third I'm not as bad as I thought at this interviewing thing.
F: Name at least three (3) things that can be improved on for your next interview.
I could probably shorten some of my responses, Maybe a little less emotion, my heart guides me but sometimes I open up a little too much, and be ready with more experiences I've had so that they totally relate to the questions being asked in the interview.
Wednesday, December 8, 2010
Tell me about yourself...
I am Tara Grace O’Crowley; I am the 5th child out of six. There are five girls and one boy. I spent half my childhood in Ohio and have been in Utah the second half and now into my adulthood. I come from a very wonderful supportive family. I am a mother and wife. I have three handsome little boys who are the light of my life. Porter is eight, Tyson is five, and Braxton is almost two. I am married to a wonderful man whom I love and adore, he is in the Military and I'm proud of him and the service he always gives. We have been married for nine months and it’s been great! I am a hair dresser on the side, when I take a break from kids and household things. I love crafting mainly scrapbooking and card making. I have never been one for sports, but I do love bowling, if that is considered a sport. I love cooking with my husband and enjoy making up new recipes often. I am very good at multitasking. I work well alone or with a group of people. I enjoy learning new things and pushing myself out of my comfort at times so that I am able to always be growing and finding out more about myself. I love to help others and find great joy in doing so. I enjoy communicating with and listening to others. I am in school full time and enjoy it. I am looking at going into Culinary Arts and feel pretty good about this avenue.
Four things I learned in the readings:
1 - That there is normally a similar set of questions asked in an interview
2 - Send a thank you after an interview, it makes perfect sense, just never have thought to do it.
3 - Practice your interview. This is a really good one. I think this would help with some of the “butterflies” you get when entering an interview.
4 - If you don't understand a question, ask for clarification or repeat back the question to make sure you understand what was asked. I think this was another good one, sometimes you may not fully understand and it's good to know that it is okay to ask for a clarification.
Four things I learned in the readings:
1 - That there is normally a similar set of questions asked in an interview
2 - Send a thank you after an interview, it makes perfect sense, just never have thought to do it.
3 - Practice your interview. This is a really good one. I think this would help with some of the “butterflies” you get when entering an interview.
4 - If you don't understand a question, ask for clarification or repeat back the question to make sure you understand what was asked. I think this was another good one, sometimes you may not fully understand and it's good to know that it is okay to ask for a clarification.
Sunday, December 5, 2010
Resume and Cover letter
Tara G. O’Crowley
Human Resources
Dialogue Marketing
Orem, UT 84057
Dear Ms. Rachelle Grant:
It is tempting to telephone in response to your ad for a customer service representative position since the majority of service transactions take place over the phone these days.
Instead I have enclosed my resume, providing you with in-depth information on the 4 ½ years I have spent dealing with the public. Throughout this time, I have successfully resolved customer claims and accurately recorded complex product orders with consistent praise from my supervisors. More importantly, I have helped in keeping existing customers satisfied and transforming first-time buyers into loyal, repeat purchasers.
I would appreciate the chance to do the same for your organization and look forward to meeting with you shortly so that you too can experience my skills on a first-hand basis. Thank you for your time and consideration.
Sincerely,
Tara G. O’Crowley
Tara G. O’Crowley
OBJECTIVE
To obtain a position in customer service that will enable me to use my strong organizational skills and ability to work well with others.
With over 4 ½ years of progressive experience in customer service I will add value and commitment.
WORK
EXPERIENCE
Stampin’ Up! September 2007 - July 2010
12907 S. 3600 W. Riverton, UT 84065
· Provided customer service for hundreds of inbound calls each day
· Handled coaching, support and problem solving daily
· Accurately placed orders and corrections for demonstrators
Crocs May 2007 - Dec 2008
6191 S. State Street Murray, UT 84107
· Handled book keeping with open and closing procedures
· Assisted customers with experiencing our products first hand
· Provided information about our retail items
Regis Salon Feb 2006 - May 2007
1200 Towne Centre Blvd. Provo, UT 84601
· Established and worked with my own clientele
· Provided excellent customer service for clients
· Generated repeat business through successful client follow-up
SUMMARY OF
QUALIFICATIONS
• Strong organizational and detail-oriented skills
• Effectively handle multiple tasks simultaneously
• Demonstrates ability to acquire and apply knowledge rapidly
• Independent work with minimal supervision and contribute to team
EDUCATION
Utah Valley University
Orem, Utah
AAS in Culinary Arts to be completed 2012
Dallas Roberts Academy
Provo, Utah
Cosmetologist/Barber License completed 2005
E-Scavenger Hunt
Explore the Career Services and Student Employment website: www.uvu.edu/csse. As you complete this e-Scavenger Hunt you will find many resources available to assist you as you prepare for your career.
1. List at least one event that is happening this semester listed in Calendar of Events. Are there any employers interviewing on campus this week? If so who is it and when will they be on campus?
Fall Internship and Career Fair Tuesday September 28 10 AM-3PM. Yes Dataimage Tue. Oct. 26th and Thurs. Oct. 28th. Utah State Tax Commission Wed. Oct. 27th.
2. List 4 services offered by Career Services & Student Employment.
Info on Internships, UV Job Board, Info on Graduate School, Career Assessments and Job Shadowing opportunities.
3. What are 4 sources the website directs you to look for job opportunities?
UV Job Board, Search Engines, Jobs by Major and Student Employment.
4. Locate the names of 4 counselors and what their specific area is.
Sue Stephenson-Science & Health Gary Gardner-Education Leialoha Pakalani-Humanities, Arts & Social Science Jordan Doman-Technology & Computing Department Technology Manager.
5. Who is the Director of Internship Services & Student Employment? Who is the Internship Coordinator?
Marsha Haynes. Maren Mather
6. What are two internships on the “Weekly Hot Internships” list?
Children’s Justice Center and Joyfully Read!
7. List two internships available in Washington DC and the current deadline for application. LDS Public & International Affairs/June 18 Fall Deadline. The White House/May 26 Fall Deadline
8. Find the testimonial page for internships. (http://www.uvu.edu/internships/students/testimonials.html) View at least one testimonial. Who did you watch and what did you learn?
9. What internship scholarships are available?
Non-Profit (IPE), Government & General Scholarships
10. What services are available to help you prepare for grad school?
Grad School fair, Entrance Exams, and choosing a school
11. List the url for help with resumes found on this site. https://online.uen.org/webct/urw/lc5247028489051.tp5251924655341/cobaltMainFrame.dowebct
12. Find Optimal Resume on the site. This is a free service to help students create a basic resume. Create an account and a simple resume with this tool. Submit the resume you created with this xassignment. (I’m not grading on the resume you create. I just want you to know about this tool.) https://uvu.optimalresume.com/previewDoc.php?tkn=d6dcf8d68df054a72f62965bc053da5e-r1045021
13. What is the url for student employment and how do you apply for an on campus job?
https://online.uen.org/webct/urw/lc129087021.tp0/cobaltMainFrame.dowebct You apply for an on campus job on the UV Job Board.
14. What suggestions do you have for the CSSE facebook account that would make it more helpful? . I think you guys should put your picture on there instead of the UVU one. I think it would be nice to see the faces behind all the work in that department.
15. Send us an email csse@uvu.edu or go to the “Have a quick Question” box on the internship site www.uvu.edu/internships and ask what are the three words that describe the CSSE mission?
I sent the question from the “Have a quick question” box.
16. Where is the CSSE office located? What is the office phone number?
Room LC – 409 801-863-6364
Now you know alot about Career Services & Student Employment stop in and get acquainted or email your questions to csse@uvu.edu
Internship Sales Group Project
Get Some Insight: An internship will give you the opportunity to learn hands on. You will be able to utilize the skills you have learned and polish communication skills. Internships allow you the opportunity to apply theories learned to real life situations.
Gain Confidence: By completing an internship, you will be able to gain confidence while learning about your chosen trade with hands on experience. After an internship you will be left with the confidence that you know everything about the job you would like to pursue. Confidence will help you when applying for jobs in the future.
Try the Career on: Before you make the long-term commitment, it is a good idea to “try the career on”. You really do not know exactly what a career is going to be like until you try it out. By doing this, you are able to see if it fits with what you enjoy and want to continue doing long-term.
Testimonial of an Intern
Michael Balser, UVU student and political science major, was one of 5 interns selected to do an internship in 2009 for Senator Bennett in Washington DC. Balser relates that, “Completing an internship in Washington DC taught me things I could never have learned in class. Washington DC is where history is made. I attended the inauguration of the first African American President as well as sessions of Congress, and seminars on legal research held in the Library of Congress. I was also given the opportunity to learn facts about the Nation’s Capital and give tours. My internship was a paid internship but the pay has become a side note. I received 9 college credits and collected over 100 contacts for present and future networking. It was the opportunity of a lifetime and was key in procuring my current internship with President Holland.”
By:
Shanon Balser
Erika Weishar
Tara O’Crowley
Jennifer Hill
10/22/10
Finding an Internship
This is for a baker position in SLC Utah. I figure since I have played around with the idea of Culinary Arts this may really be interesting.
Here is another in the Culinary Arts field this one would be really cool. It would be with Disney. What an awesome experience this would be. This is in FL so not local but still an awesome adventure it could be.
This one looked interesting, again in the Culinary Arts area. This one is in PA. I think going to another state to do an internship could be both challenging and rewarding. I like the idea of this one with the involvement I could have with multiple areas with the internship
Here is one at Hotel Hershey as a general cook. This would be a great learning experience. I think an internship in this line of work would be a really neat and fun thing to do.
This one is for the field of cosmetology, which I do already have a license in. I thought this may be one that would be fun. It is in NY which is really a stretch but what a great experience it could be. Plus with my husband in the Military we will go active duty in a year and who knows where in the world we will end up with that.
Saturday, October 16, 2010
Elevator Speech
Hello my name is Tara O'Crowley. I am a freshman at Utah Valley University, working on my Associates Degree. I am a positive, hardworking, dedicated lady. I am well-seasoned in customer service as I have been working and advancing in this area for the past 3 years. I love to be able to help others and make a difference. I am self-motivated and excellent at communicating with those I come in contact with. I am looking to give my best in a career that is rewarding, fulfilling and enjoyable.
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